Tuesday, September 28, 2010

Job Description

Your employees need to know not only their title but also what their primary responsibilities are and on want basis they will be judges.
Here is an example of a Job description for an Administrative Assistant we used at Robinson Development.
POSITION TITLE:  Administrative Assistant
Reports to:   Purchasing Manager (primary); coordinates with Project Manager, Sales Manager, President, and Land Acquisition Manager.
Result statement:  To provide support services for all personnel
Work Listing:
  1. Distribute daily incoming and outgoing mail
  2. Order and maintain office supplies
  3. Administer health insurance paperwork
  4. Administer phone/internet service
  5. Administer computer network service
  6. Keep President’s and individual development files
  7. Maintain Permit/Sales/Construction folders by lot
  8. Order city permits
  9. Distribute lot start order info to subcontractors
  10. Distribute change orders to subcontractors
  11. Set up closing dates with buyer, bank, and attorney
  12. Prepare closing documents
  13. Distribute and monitor service requests with buyer and subcontractors

Position Standards:
  1. Maintain files daily
  2. Process error-free, on-time closing documents/lot start order info/change orders
  3. Complete service requests within 30 days of request
  4. Process permits, start orders, and change orders within two business days of release.

The position lists the primary functions of the position. It also give specific standards that the employee will be expected to meet; daily, 30 days two business days.
Each position should be able to be broken down into ten to fifteen items. The more standards you can define in specific terms the better. It is important to have the employee under sand that line of authority, job description and company standards work together to describe their position.

All original content ©Thomas Robinson 2010

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