Is the work station including chair, desk, computer, keyboard, lighting, etc conductive to good working conditions? If you want the most efficiency out of your staff they have to have a comfortable and efficient work space.
Are there distractions: loud noises, flashing fluorescent lights, wobbly chair, glare from window? Can these items be corrected? If the items cannot be corrected can the work station be relocated? You should consult the employee for distractions that might not be obvious unless you spend a lot of time at the work station such as glare from the sun at certain times of day or times of year.
Are there personal items which may be offensive to customers or other employees; pictures, posters, vulgar or out of place jokes taped to the wall? The danger of offending customers or even sexual harassment lawsuits with inappropriate posters or make shift art far outweigh any humor value.
Is the technology at the work station including phones, computers, calculators and other tools working correctly? Does the employee have training or literature on the items to operate them efficiently? Is the equipment outdated for the job you are asking the employee to perform? Can you get more efficient by standardizing equipment for all employees? For example is all employees have ht same printed it might reduce the number of different ink cartridges your need to keep in stock.
Is the location or other physical attributes of the office most advantageous? For example is the administrative assistant who works with numerous other employees centrally located?
Does the room need paint? Does the door work correctly? Are the windows and blinds or other window covering in good condition and functioning? The workspace is not only a workspace but should be inviting for customers and venders who visit. Does it express a positive image to these visitors?
Make a plan to make corrections and upgrades as needed.
Original content copyright Thomas Robinson 2010
No comments:
Post a Comment